Incidents

2nd December 2022

UTOPIA Power Upgrade in West Valley 12/2/2022 12:01am, scheduled 1 year ago

DESCRIPTION: Power upgrade in WV004

MAINTENANCE START TIME: 12/2/2022 12:01am

MAINTENANCE STOP TIME: 12/2/2022 6:00am

SCOPE OF IMPACT: All customers will be without service during upgrade.

UTOPIA Power Upgrade in Pleasant Grove 12/2/2022 12:01am, scheduled 1 year ago

DESCRIPTION: Power upgrade in PA023

MAINTENANCE START TIME: 12/2/2022 12:01am

MAINTENANCE STOP TIME: 12/2/2022 6:00am

SCOPE OF IMPACT: All customers will experience brief outage while maintenance is performed.

1st December 2022

No incidents reported

30th November 2022

No incidents reported

29th November 2022

No incidents reported

28th November 2022

No incidents reported

27th November 2022

No incidents reported

26th November 2022

Midvale MD002 Outage - Fixed

UTOPIA Network Outage Notification for 11/26/22 - Footprint(s) MD002

DESCRIPTION: UTOPIA has been alerted to an outage in the MD002 footprint(s) in Midvale, UT. Field Services are in transit to the site. There are 96 residential customers affected.

25th November 2022

Orem Orem Outage

UTOPIA Network Outage Notification for 11/25/22 - Footprint(s) OR013 DESCRIPTION: UTOPIA has been alerted to an outage in the OR013 footprint(s) in Orem/ UTOPIA Network Outage Notification for 11/25/22 - Footprint(s) OR023 DESCRIPTION: UTOPIA has been alerted to an outage in the OR023 footprint(s) in Orem, UT.

Resolved 8PM

24th November 2022

No incidents reported

23rd November 2022

No incidents reported

22nd November 2022

No incidents reported

21st November 2022

No incidents reported

20th November 2022

No incidents reported

19th November 2022

No incidents reported

18th November 2022

No incidents reported

17th November 2022

No incidents reported

16th November 2022

No incidents reported

15th November 2022

No incidents reported

14th November 2022

Midvale Midvale MD013 Outage

UTOPIA Network Outage Notification for 11/14/22 - Footprint(s) MD013 DESCRIPTION: UTOPIA has been alerted to an outage in the MD013 footprint(s) in Midvale, UT. Field Services are in transit to the site. There are 83 residential customers affected.

UTOPIA_Status: UTOPIA Network Outage Resolution - 14/14/22 - Footprint(s) MD013 in Midvale, UT., UT. RESOLVED: The outage has been resolved. All services have been restored. fiber damage fiber fixed RESOLUTION TIME: 5:00pm

13th November 2022

No incidents reported

12th November 2022

No incidents reported

11th November 2022

No incidents reported

10th November 2022

No incidents reported

9th November 2022

No incidents reported

8th November 2022

No incidents reported

7th November 2022

Pleasant Grove UTOPIA Network Outage Notification in Pleasant Grove

UTOPIA Network Outage Notification for 11/7/22 - Footprint(s) PG001

DESCRIPTION: UTOPIA has been alerted to an outage in the PG001 footprint(s) in Pleasant Grove, UT. Field Services are in transit to the site. There are 264 residential customers affected. Updates will be sent

Resolved

Clearfield UTOPIA PARTIAL OUTAGE - Syracuse, UT, investigating

We are currently investigating an issue affecting some customers in/near Clearfield, UT affecting their ability to connect over UTOPIA

Artspace Power outage in Salt Lake - Artspace Macaroni Flats & Artspace Bridge

A power outage in downtown SLC is affecting both Artspace Macaroni Flats and Artspace Bridge circuits - no ETR at present while power is being restored

6th November 2022

No incidents reported

5th November 2022

No incidents reported

4th November 2022

No incidents reported

3rd November 2022

Outage in Pleasant Grove, UT - Fixed

DESCRIPTION: UTOPIA has been alerted to an outage in the PG001 footprint(s) in Pleasant Grove, UT. Field Services are in transit to the site. There are approximately 75 residential customers affected. Updates will be sent as we know more information.

2nd November 2022

No incidents reported