@XMissionStatus on Twitter
All systems are operational
Scheduled Maintenance
UTOPIA MD008 switch retirement for residential customers 10/2/2025

DESCRIPTION: UTOPIA Maintenance MD008 switch retirement for residential customers 10/2/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/02/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/02/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

UTOPIA OR027 switch retirement residential customers 10/2/2025

DESCRIPTION: UTOPIA Maintenance OR027 switch retirement residential customers 10/2/2025 CATEGORY: Network Hardware Device/Replacement

  • MAINTENANCE START TIME: 10/02/2025 08:00 AM MDT
  • MAINTENANCE STOP TIME: 10/02/2025 05:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 28

UTOPIA Maintenance in Murray 10/02.25 DAYTIME

DESCRIPTION: UTOPIA Maintenance MD008 switch retirement for residential customers 10/2/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/02/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/02/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

UTOPIA Maintenance in Orem 10/02/25 DAYTIME

DESCRIPTION: UTOPIA Maintenance OR027 switch retirement residential customers 10/2/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/02/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/02/2025 05:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 28

UTOPIA MD013 switch retirement 10/3/2025

DESCRIPTION: UTOPIA Maintenance MD013 switch retirement 10/3/2025 CATEGORY: Network Hardware Device/Replacement

  • MAINTENANCE START TIME: 10/03/2025 08:00 AM MDT
  • MAINTENANCE STOP TIME: 10/03/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

UTOPIA Maintenance in Midvale 10/03.25 DAYTIME

DESCRIPTION: UTOPIA Maintenance MD013 switch retirement 10/3/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/03/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/03/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

XMission Phone Network Maintenance

XMission’s SIP Trunk provider has scheduled software upgrades to ensure optimal quality and connectivity.

Start Time: Wednesday, October 8, 11:00:00 PM (CDT) ( Thursday, October 9, 4:00:00 AM (GMT) ) Stop Time: Thursday, October 9, 5:00:00 AM (CDT) ( Thursday, October 9, 10:00:00 AM (GMT) )

This upgrade should not affect our office phone lines. However, if you are unable to contact support during the maintenance window via phone, please contact us via Live Support or email.

UTOPIA Maintenance in Layton 10/9/25

DESCRIPTION: UTOPIA Maintenance LA004 switch retirement for residential 10/9/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/09/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/09/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 14

UTOPIA Maintenance in Payson 10/9/25 10:00 PM - 6:00 AM

DESCRIPTION: UTOPIA Maintenance Fiber forced fiber relocate MNT-PA020-001 10/9/2025 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 10/09/2025 10:00 PM MDT MAINTENANCE STOP TIME: 10/10/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 19

UTOPIA OR009 switch retirement for business customers 10/17/2025

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

BUSINESS/ENTERPRISE SITES (4): 220509 - XMission 226103 - XMission 229430 - XMission 348767 - XMission

UTOPIA OR021 switch retirement for business customers 10/17/2025

DESCRIPTION: UTOPIA Maintenance OR021 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Orem 10/17/26

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

Incidents

28th October 2022

UTOPIA Maintenance in Centerville 10/28 12:00AM to 06:00AM, scheduled 2 years ago

DESCRIPTION: Move switches onto new power system in CV004.

INCIDENT START TIME: 10/28/2022 12:01 am

INCIDENT STOP TIME: 10/28/2022 6:00 am

SCOPE OF IMPACT: All customers will experience a brief outage during power upgrade.

UTOPIA Maintenance in Layton 10/28 12:00AM to 06:00AM, scheduled 2 years ago

DESCRIPTION: Upgrading LA022 battery backup system.

INCIDENT START TIME: 10/28/2022 12:01 a.m.

INCIDENT STOP TIME: 10/28/2022 6:00 a.m.

SCOPE OF IMPACT: All customer will experience outage during move to new power system.

26th October 2022

No incidents reported

25th October 2022

VoIP XMission Mobile App (Android)

Android users using the XMission Mobile Voice App, are not getting notifications of new incoming phones calls. We believe the issue is with the Android operating system is not accepting the "push notifications" from our Voice Server relaying the incoming call to the user. If you have your XMission Mobile Voice App open and live on the screen this does not apply.

24th October 2022

No incidents reported

23rd October 2022

No incidents reported

22nd October 2022

No incidents reported

21st October 2022

UTOPIA Maintenance in West Valley 10/21 12:00AM to 06:00AM, scheduled 2 years ago

DESCRIPTION: Upgrading WV035 battery backup system.

INCIDENT START TIME: 10/21/2022 12:01 a.m.

INCIDENT STOP TIME: 10/21/2022 6:00 a.m.

SCOPE OF IMPACT: All customer will experience outage during move to new power system.

20th October 2022

No incidents reported

19th October 2022

No incidents reported

18th October 2022

No incidents reported

17th October 2022

No incidents reported

16th October 2022

Midvale Outage

UTOPIA Network Outage Notification for 10/16/22 - Footprint(s) MD001 DESCRIPTION: UTOPIA has been alerted to an outage in the MD001 footprint(s) in Midvale, UT.

Field Services are in transit to the site. There are 26 residential customers affected.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.

15th October 2022

No incidents reported

14th October 2022

No incidents reported

13th October 2022

No incidents reported

12th October 2022

No incidents reported

11th October 2022

No incidents reported

10th October 2022

No incidents reported

9th October 2022

No incidents reported

8th October 2022

No incidents reported

7th October 2022

Orem outage OR006

Outage in OR006. Field techs in transit

resolved

6th October 2022

No incidents reported

5th October 2022

No incidents reported

4th October 2022

No incidents reported

3rd October 2022

Centerville Centerville outage Cv004

No ETR

Resolved.

2nd October 2022

No incidents reported

1st October 2022

No incidents reported

30th September 2022

No incidents reported

29th September 2022

Murray UTOPIA fiber maintenance, Murray001, Sandy001

A small handful of XMission customers in Murray and Sandy will be without UTOPIA service during fiber maintenance in the area tonight, Midnight to 6AM

28th September 2022

No incidents reported

27th September 2022

No incidents reported