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All systems are operational
Scheduled Maintenance
LA022 switch retirement for business customers 11/7/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA022 switch retirement for business customers 11/7/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4

LA001 switch retirement 11/14/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 8

NS002 switch retirement 11/14/2025 - North Salt Lake

DESCRIPTION: UTOPIA Maintenance NS002 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10

WV033 switch retirement for residential customers 11/18/2025 8am-5pm - West Valley

DESCRIPTION: UTOPIA Maintenance WV033 switch retirement for residential customers 11/18/2025 8am-5pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/18/2025 08:00 AM MST MAINTENANCE STOP TIME: 11/18/2025 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 50

WV013 switch retirement for residential customers 11/20 8am-4pm - West Valley

DESCRIPTION: UTOPIA Maintenance WV013 switch retirement for residential customers 11/20 8am-4pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/20/2025 08:00 AM MST MAINTENANCE STOP TIME: 11/20/2025 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

RESIDENTIAL CUSTOMERS: 36

LA013 switch retirement for business customers 11/21/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA013 switch retirement for business customers 11/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/21/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/21/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1

Incidents

11th July 2022

No incidents reported

10th July 2022

Emergency XMission Network Maintenance, scheduled 3 years ago

XMission will be performing a firmware upgrade on one of our border rotuers this Sunday (07/10) at 3AM. This firmware update will address a memory leak detected on our border router. Precautions will be taken to move traffic gracefully off the border router prior to maintenance, and no disruption to customer service is expected.

9th July 2022

No incidents reported

8th July 2022

No incidents reported

7th July 2022

No incidents reported

6th July 2022

No incidents reported

5th July 2022

Border Router Emergency Maintenance - Partial Network Outage - RESOLVED

Emergency maintenance was required on a network border router - affected traffic was moved to alternate border router at approx 5:30 AM, restoring service, maintenance was then performed, and traffic has since been moved back.

4th July 2022

No incidents reported

3rd July 2022

No incidents reported

2nd July 2022

No incidents reported

1st July 2022

No incidents reported

30th June 2022

No incidents reported

29th June 2022

No incidents reported

28th June 2022

No incidents reported

27th June 2022

No incidents reported

26th June 2022

No incidents reported

25th June 2022

No incidents reported

24th June 2022

No incidents reported

23rd June 2022

West Valley City West Valley Outage

Currently Investigating

22nd June 2022

Support Phone System XMission Office Phones Unstable

Some calls placed to XMission are failing at our office PBX. We are investigating. In the meantime, please feel free to contact us for your sales or support needs at https://xmission.com/livesupport/ or by email to support@xmission.com update Repaired 1:30PM

21st June 2022

No incidents reported

20th June 2022

No incidents reported

19th June 2022

No incidents reported

18th June 2022

No incidents reported

17th June 2022

No incidents reported

16th June 2022

No incidents reported

15th June 2022

No incidents reported

14th June 2022

No incidents reported

13th June 2022

UTOPIA General DNS resolution issues

Administrators troubleshooting reports of sporadic DNS resolution. Mostly causing delays connecting so certain websites. This primarily affects fiber clients or those using our DNS.

12th June 2022

Midvale RMP Outage in Midvale - Affecting customers in and around 84047 zipcode

Rocky Mountain Power has reported a power outage in Midvale affecting a cluster of XMission UTOPIA customers in the area - no current ETA available