Incidents

Administrators troubleshooting reports of sporadic DNS resolution. Mostly causing delays connecting so certain websites. This primarily affects fiber clients or those using our DNS.

Rocky Mountain Power has reported a power outage in Midvale affecting a cluster of XMission UTOPIA customers in the area - no current ETA available

No ETA yet

Resolved, Breaker in cabinet was tripped with UTOPIA node

RESOLVED: The outage has been resolved. All services have been restored. The breaker tripped in the cabinet. RESOLUTION TIME: 6:45 a.m.

On Sunday, May 29th between 3 - 6 AM, XMission will perform a firmware upgrade on one of our backbone network switches. During this maintenance, our Network Admin will shift customer traffic to alternate paths along our network to ensure minimum disruption. Customers might notice brief moments of higher latency as we reroute traffic but otherwise no impact to customer's service is expected.