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All systems are operational
Scheduled Maintenance
UPS Rescheduled Maintenance

UPDATE: XMission has rescheduled a routine maintenance window between 5:00 p.m. and approximately midnight on Tuesday, November 4th to perform maintenance on our Uninterruptible Power Supply (UPS) infrastructure. No issues are expected and we will run our backup generators to better ensure the facility has stable power the entire time.

LA022 switch retirement for business customers 11/7/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA022 switch retirement for business customers 11/7/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4

LA001 switch retirement 11/14/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 8

NS002 switch retirement 11/14/2025 - North Salt Lake

DESCRIPTION: UTOPIA Maintenance NS002 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10

Incidents

18th June 2022

No incidents reported

17th June 2022

No incidents reported

16th June 2022

No incidents reported

15th June 2022

No incidents reported

14th June 2022

No incidents reported

13th June 2022

UTOPIA General DNS resolution issues

Administrators troubleshooting reports of sporadic DNS resolution. Mostly causing delays connecting so certain websites. This primarily affects fiber clients or those using our DNS.

12th June 2022

Midvale RMP Outage in Midvale - Affecting customers in and around 84047 zipcode

Rocky Mountain Power has reported a power outage in Midvale affecting a cluster of XMission UTOPIA customers in the area - no current ETA available

11th June 2022

No incidents reported

10th June 2022

No incidents reported

9th June 2022

No incidents reported

8th June 2022

West Valley City West Valley Outage

No ETA yet

Resolved, Breaker in cabinet was tripped with UTOPIA node

RESOLVED: The outage has been resolved. All services have been restored. The breaker tripped in the cabinet. RESOLUTION TIME: 6:45 a.m.

7th June 2022

No incidents reported

6th June 2022

No incidents reported

5th June 2022

No incidents reported

4th June 2022

No incidents reported

3rd June 2022

No incidents reported

2nd June 2022

No incidents reported

1st June 2022

No incidents reported

31st May 2022

No incidents reported

30th May 2022

No incidents reported

29th May 2022

Scheduled XMission Network Maintenance, scheduled 3 years ago

On Sunday, May 29th between 3 - 6 AM, XMission will perform a firmware upgrade on one of our backbone network switches. During this maintenance, our Network Admin will shift customer traffic to alternate paths along our network to ensure minimum disruption. Customers might notice brief moments of higher latency as we reroute traffic but otherwise no impact to customer's service is expected.

28th May 2022

No incidents reported

27th May 2022

No incidents reported

26th May 2022

No incidents reported

25th May 2022

No incidents reported

24th May 2022

No incidents reported

23rd May 2022

No incidents reported

22nd May 2022

No incidents reported

21st May 2022

No incidents reported

20th May 2022

No incidents reported