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Scheduled Maintenance
UTOPIA Maintenance in Payson 5/20/25

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance - Topology Change for Payson

TICKET SUBJECT: PA011 topology change 5/20/2025 TICKET NUMBER: 19296

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in Brigham City 5/21/25

DESCRIPTION: UTOPIA Maintenance BR003-ADS-5001 Retirement 5/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UPDATES: 05/07/2025 03:11 PM MDT - Residential customers will be moved during business hours and the business customer will be moved at midnight.

Incidents

6th May 2022

UTOPIA Maintenance in Murray 5/6/22, scheduled 3 years ago

Core router maintenance in MU015.

Affected customers should expect a 15 minute outage as switches are migrated to the new equipment.

15th April 2022

No incidents reported

14th April 2022

No incidents reported

13th April 2022

No incidents reported

12th April 2022

No incidents reported

11th April 2022

No incidents reported

10th April 2022

No incidents reported

9th April 2022

No incidents reported

8th April 2022

No incidents reported

7th April 2022

No incidents reported

6th April 2022

No incidents reported

5th April 2022

No incidents reported

4th April 2022

No incidents reported

3rd April 2022

No incidents reported

2nd April 2022

No incidents reported

1st April 2022

No incidents reported

31st March 2022

No incidents reported

30th March 2022

No incidents reported

29th March 2022

No incidents reported

28th March 2022

No incidents reported

27th March 2022

No incidents reported

26th March 2022

No incidents reported

25th March 2022

No incidents reported

24th March 2022

No incidents reported

23rd March 2022

No incidents reported

22nd March 2022

No incidents reported

21st March 2022

Zimbra Hosted Email Zimbra Mail Server

One of our Zimbra mailbox servers is currently unresponsive. Admins are on site and investigating. No ETA”

20th March 2022

Midvale UTOPIA - Midvale/Murray fiber cut affecting ~20 customers - ETR 12pm

UTOPIA reporting a physical fiber cut resulting in loss of connection for around 20 XMission customers on UTOPIA in Midvale and Murray - ETR 12pm

19th March 2022

No incidents reported

18th March 2022

No incidents reported

17th March 2022

No incidents reported