Incidents

19th March 2022

UTOPIA Maintenance in Brigham City 3-19-22 12:00 AM, scheduled 2 years ago

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/19/2022 12:01am

MAINTENANCE STOP TIME: 3/19/2022 6:00 am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

18th March 2022

No incidents reported

17th March 2022

No incidents reported

16th March 2022

No incidents reported

15th March 2022

No incidents reported

14th March 2022

No incidents reported

13th March 2022

UTOPIA Power maintenance in Brigham City 3/13/2022, scheduled 2 years ago

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/13/22 12:01am MAINTENANCE STOP TIME: 3/13/22 6:00am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

12th March 2022

UTOPIA Power maintenance in Brigham City 3/12/2022, scheduled 2 years ago

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/12/22 12:00am

MAINTENANCE STOP TIME: 3/12/22 6:00am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

Centerville FIXED - UTOPIA Centerville partial outage

UTOPIA is reporting the outage affecting ~600 customers in Centerville as resolved

Centerville UTOPIA - Centerville partial outage - investigating

UPDATE: issue resolved, connections restored - UTOPIA reporting ~600 customers affected by partial outage in Centerville, no current ETA

Murray Resolution: UTOPIA reporting partial outage in/near Morgan, UT due to card failure after local power outage

Murray UTOPIA footprint is now fully operational

11th March 2022

UTOPIA Fiber Relocation in Brigham City 3/11/22, scheduled 2 years ago

Brigham City Power is removing pole line at 700 N 1175 W, Heading west. Need to relocate our facilities from Overhead to Underground. The handful of customers affected by this work should expect extended downtime during the maintenance window

MAINTENANCE START TIME: 3/11/2022 12:01am

MAINTENANCE STOP TIME: 3/11/2022 5:00am

Morgan UTOPIA reporting partial outage in/near Morgan, UT due to card failure after local power outage

UTOPIAs engineers and dispatch have been notified and will replace card on-site if needed, current ETR ~3-4 hours

10th March 2022

No incidents reported

9th March 2022

No incidents reported

8th March 2022

No incidents reported

7th March 2022

Midvale Fiber Cut in Midvale - UTOPIA outage

Outage in MD001 in Midvale, UT.

This outage is due to a fiber cut. Field Services are working on resolving the issue.

ETR: Not yet available

6th March 2022

No incidents reported

5th March 2022

No incidents reported

4th March 2022

No incidents reported

3rd March 2022

No incidents reported

2nd March 2022

No incidents reported

1st March 2022

XMission.com Email XMission.com email partial outage

One of our mailbox servers is currently unresponsive. Admins are working to bring it back online.

28th February 2022

No incidents reported

27th February 2022

No incidents reported

26th February 2022

No incidents reported

25th February 2022

No incidents reported

24th February 2022

No incidents reported

23rd February 2022

No incidents reported

22nd February 2022

XMission UPS Maintenance, scheduled 2 years ago

We will be having our annual UPS preventative maintenance preformed after hours to ensure peak performance for our backup power sources. Part of this maintenance is to bypass UPS backup power, and run off utility power, and generators. During this maintenance window, we expect to have no problems. The maintenance will be carried out by qualified vendors. In the off chance there are problems, you may encounter power related outages.

21st February 2022

No incidents reported

20th February 2022

No incidents reported

19th February 2022

No incidents reported

18th February 2022

No incidents reported

17th February 2022

No incidents reported