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Scheduled Maintenance
WV003 switch retirement for residential 10/22/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV003 switch retirement for residential 10/22/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/22/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/22/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 4

WV007 switch retirement for residential 10/22/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV007 switch retirement for residential 10/22/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/22/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/22/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 113

LA003 switch retirement for residential customers 10/22/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA003 switch retirement for residential customers 10/22/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/22/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/22/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 54

WV011 switch retirement residential 10/23/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV011 switch retirement residential 10/23/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/23/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/23/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Maintenance MNT-PG003-001 DALTON DR AERIAL RELOCATE - Pleasant Grove

DESCRIPTION: UTOPIA Maintenance Maintenance MNT-PG003-001 DALTON DR AERIAL RELOCATE
CATEGORY: Fiber Relocation/Aerial/StrandChangeout

MAINTENANCE START TIME: 10/23/2025 10:00 PM MDT
MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 13

WV003 switch retirement for business 10/24/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV003 switch retirement for business 10/24/2025
CATEGORY: Network Hardware Device/Replacement

-- MAINTENANCE START TIME: 10/24/2025 12:01 AM MDT
-- MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10

WV003 switch retirement for business 10/24/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV003 switch retirement for business 10/24/2025
CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/24/2025 12:01 AM MDT
MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10 RESIDENTIAL CUSTOMERS: 0

LA003 switch retirement for business customers 10/24/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA003 switch retirement for business customers 10/24/2025 CATEGORY: Network Hardware Device/Replacement
MAINTENANCE START TIME: 10/24/2025 12:01 AM MDT
MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT
SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 0

LA023 switch retirement for business customers 10/24/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA023 switch retirement for business customers 10/24/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/24/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

WV042 switch retirement for residential customers 10/24/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV042 switch retirement for residential customers 10/24/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/24/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/24/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 202

WV002 switch retirement for residential 10/24/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV002 switch retirement for residential 10/24/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/24/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/24/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 49

WP002 switch retirement for business customers 10/24/2025 - West Point

DESCRIPTION: UTOPIA Maintenance WP002 switch retirement for business customers 10/24/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/24/2025 12:00 AM MDT MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

WV011 switch retirement for business customers 10/27/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV011 switch retirement for business customers 10/27/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/27/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/27/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22

OSP-WV024-005 forced fiber relocate 10/29/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance OSP-WV024-005 forced fiber relocate 10/29/2025 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 10/29/2025 10:00 PM MDT
MAINTENANCE STOP TIME: 10/30/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 5

MD010 switch retirement for residential customers 10/30/2025 - Midvale

DESCRIPTION: UTOPIA Maintenance MD010 switch retirement for residential customers 10/30/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/30/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/30/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 39

WV024 switch retirement 10/31/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV024 switch retirement 10/31/2025
CATEGORY: Network Hardware Device/Replacement
MAINTENANCE START TIME: 10/31/2025 12:01 AM MDT
MAINTENANCE STOP TIME: 10/31/2025 06:00 AM MDT
SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
BUSINESS/ENTERPRISE CUSTOMERS: 1
RESIDENTIAL CUSTOMERS: 26

WV002 switch retirement 10/31/2025 - West Valley

TICKET NUMBER: 22431

DESCRIPTION: UTOPIA Maintenance WV002 switch retirement 10/31/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/31/2025 12:00 AM MDT MAINTENANCE STOP TIME: 10/31/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3

MD010 switch retirement for business customers 10/31/2025 -Midvale

DESCRIPTION: UTOPIA Maintenance MD010 switch retirement for business customers 10/31/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/31/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/31/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1

LA022 switch retirement for business customers 11/7/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA022 switch retirement for business customers 11/7/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4

Incidents

13th March 2022

UTOPIA Power maintenance in Brigham City 3/13/2022, scheduled 3 years ago

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/13/22 12:01am MAINTENANCE STOP TIME: 3/13/22 6:00am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

12th March 2022

UTOPIA Power maintenance in Brigham City 3/12/2022, scheduled 3 years ago

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/12/22 12:00am

MAINTENANCE STOP TIME: 3/12/22 6:00am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

11th March 2022

UTOPIA Fiber Relocation in Brigham City 3/11/22, scheduled 3 years ago

Brigham City Power is removing pole line at 700 N 1175 W, Heading west. Need to relocate our facilities from Overhead to Underground. The handful of customers affected by this work should expect extended downtime during the maintenance window

MAINTENANCE START TIME: 3/11/2022 12:01am

MAINTENANCE STOP TIME: 3/11/2022 5:00am

5th March 2022

No incidents reported

4th March 2022

No incidents reported

3rd March 2022

No incidents reported

2nd March 2022

No incidents reported

1st March 2022

XMission.com Email XMission.com email partial outage

One of our mailbox servers is currently unresponsive. Admins are working to bring it back online.

28th February 2022

No incidents reported

27th February 2022

No incidents reported

26th February 2022

No incidents reported

25th February 2022

No incidents reported

24th February 2022

No incidents reported

23rd February 2022

No incidents reported

22nd February 2022

XMission UPS Maintenance, scheduled 3 years ago

We will be having our annual UPS preventative maintenance preformed after hours to ensure peak performance for our backup power sources. Part of this maintenance is to bypass UPS backup power, and run off utility power, and generators. During this maintenance window, we expect to have no problems. The maintenance will be carried out by qualified vendors. In the off chance there are problems, you may encounter power related outages.

21st February 2022

No incidents reported

20th February 2022

No incidents reported

19th February 2022

No incidents reported

18th February 2022

No incidents reported

17th February 2022

No incidents reported

16th February 2022

No incidents reported

15th February 2022

No incidents reported

14th February 2022

No incidents reported

13th February 2022

No incidents reported

12th February 2022

No incidents reported

11th February 2022

No incidents reported

10th February 2022

No incidents reported

9th February 2022

No incidents reported

8th February 2022

No incidents reported

7th February 2022

Zimbra Hosted Email Zimbra Activesync/Exchange

UPDATE We have identified an issue and fixed it. Services should be working as normal.

We are aware of issues with email clients being unable to connect via Activesync and Exchange. Admins are investigating.

6th February 2022

No incidents reported

5th February 2022

Emergency Zimbra Mail Maintenance, scheduled 3 years ago

From Sat, 2/5, 11 PM MST to Sun, 2/6, 6AM MST, hosted mailboxes intermittently offline to address security bug & finish Zimbra 9 upgrade. We apologize for short notice. Every effort will be made to minimize impact. No email will be lost

4th February 2022

Zimbra Mail Maintenance, scheduled 3 years ago

From Friday, 1/4, 11 PM MST to Saturday, 1/5, 6AM MST, hosted email system intermittently offline to complete Zimbra 9 upgrade. While every effort will be made to minimize impact this maintenance will affect all mailboxes. No email will be lost.