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Scheduled Maintenance
UTOPIA Maintenance in Murray 5/16/25

TICKET SUBJECT: MU011 topology change 5/16/2025 TICKET NUMBER: 19158

DESCRIPTION: UTOPIA Maintenance MU011 topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 13

UTOPIA Maintenance in West Valley City 5/16/25

DESCRIPTION: UTOPIA Maintenance WV018 Power Maintenance 5/16/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Midvale 5/16/25

DESCRIPTION: UTOPIA Maintenance MD007 Topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 29

Bountiful Fiber Maintenance 5/16/25

DESCRIPTION: UTOPIA Maintenance BF004 Power maintenance 05/16/2025 CATEGORY: Power Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance in Payson 5/20/25

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance - Topology Change for Payson

TICKET SUBJECT: PA011 topology change 5/20/2025 TICKET NUMBER: 19296

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in Brigham City 5/21/25

DESCRIPTION: UTOPIA Maintenance BR003-ADS-5001 Retirement 5/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UPDATES: 05/07/2025 03:11 PM MDT - Residential customers will be moved during business hours and the business customer will be moved at midnight.

Incidents

28th January 2022

UTOPIA Maintenance in Murray Jan 28 12:00 AM to 6:00 AM, scheduled 3 years ago

UTOPIA will be retiring core equipment DCS-MU015-R from our MU015 footprint located in Murray Utah.

Customers across multiple ISPs will be affected. Customers can expect to be down for approximately 10 -15 minutes during this maintenance.

27th January 2022

No incidents reported

26th January 2022

No incidents reported

25th January 2022

No incidents reported

24th January 2022

No incidents reported

23rd January 2022

No incidents reported

22nd January 2022

No incidents reported

21st January 2022

No incidents reported

20th January 2022

No incidents reported

19th January 2022

No incidents reported

18th January 2022

No incidents reported

17th January 2022

No incidents reported

16th January 2022

No incidents reported

15th January 2022

No incidents reported

14th January 2022

No incidents reported

13th January 2022

UTOPIA Power Maintenance in Layton January 13 1:00 AM, scheduled 3 years ago

Due to the outage affecting footprints LA007, LA0017, and LA023. UTOPIA will be doing a power maintenance in our LA007 Hut in Layton Utah.

This is expected to be non-customer affecting. If for any reason the HUT losses power, customers will be down for about 10 minutes while equipment reboots.

MAINTENANCE START TIME: Thursday January 13, 2022, 1:00 am MDT

MAINTENANCE END TIME: Thursday January 13, 2022, 5:00 am MDT

12th January 2022

No incidents reported

11th January 2022

No incidents reported

10th January 2022

No incidents reported

9th January 2022

No incidents reported

8th January 2022

No incidents reported

7th January 2022

No incidents reported

6th January 2022

No incidents reported

5th January 2022

No incidents reported

4th January 2022

No incidents reported

3rd January 2022

No incidents reported

2nd January 2022

No incidents reported

1st January 2022

No incidents reported

31st December 2021

No incidents reported

30th December 2021

No incidents reported