@XMissionStatus on Twitter
Some systems are experiencing issues
Scheduled Maintenance
Network Maintenance in Denver: Potential DegradationColorado 1/17/25

Carrier maintenance, may affect Internet access for customers in Colorado/Ignacio/Southern Ute Tribe

Window Start Time: Friday, January 17, 2025 00:01 (UTC-0700) Window End Time: Friday, January 17, 2025 04:00 (UTC-0700) Expected Impact: < 2 hours Reason: Router and switch software updates to enhance security and stability

UTOPIA Maintenance in West Valley City 1/21/25

TICKET NUMBER: 17730

DESCRIPTION: UTOPIA Maintenance WV033 core upgrade CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 01/21/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/22/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 26 RESIDENTIAL CUSTOMERS: 117

UTOPIA Maintenance in West Valley City 1/24/25

DESCRIPTION: UTOPIA Maintenance WV029 power upgrade/testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 39

UTOPIA Maintenance in Centerville 1/24/25

DESCRIPTION: UTOPIA Maintenance CV002 power upgrade/testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 244

UTOPIA Maintenance in Orem 1/24/25 (Two events)

DESCRIPTION: UTOPIA Maintenance OR019 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

DESCRIPTION: UTOPIA Maintenance Orem Ring 2 redundancy testing CATEGORY: Network Hardware Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

BUSINESS/ENTERPRISE CUSTOMERS: 11 RESIDENTIAL CUSTOMERS: 253

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Incidents

8th December 2021

No incidents reported

7th December 2021

No incidents reported

6th December 2021

No incidents reported

5th December 2021

No incidents reported

4th December 2021

No incidents reported

3rd December 2021

No incidents reported

2nd December 2021

No incidents reported

1st December 2021

No incidents reported

30th November 2021

No incidents reported

29th November 2021

No incidents reported

28th November 2021

No incidents reported

27th November 2021

No incidents reported

26th November 2021

No incidents reported

25th November 2021

No incidents reported

24th November 2021

Midvale Limited UTOPIA Outage in Midvale -- Fiber Cut

UPDATE: repairs completed 1:10 PM MDT

A small number of customers are affected by a fiber cut in Midvale. Crews are on site, ETR 2:00 PM MDT

23rd November 2021

Murray UTOPIA Outage in Murray

RESOLVED 12:22 PM

DESCRIPTION: UTOPIA has been alerted to an outage in the MU009-02 footprint(s) in Murray, UT. Field Services are in transit to the site.

22nd November 2021

No incidents reported

21st November 2021

No incidents reported

20th November 2021

No incidents reported

19th November 2021

Emergency UTOPIA Maintenance in Orem 11/19 12:00 AM to 5:00 AM, scheduled 3 years ago

Affected customers can expect downtime for 1-2 hours during he maintenance window while they are moved to a new switch.

UTOPIA Maintenance in Layton 11/19/2021 12 AM to 6 AM, scheduled 3 years ago

::The maintenance has been canceled until further notice.::

Only 10 residential customers will be affected by the following maintenance alert:

DESCRIPTION: This is to relocate the LA023.5.8 24FOC for the UDOT US-89 improvement project. UTOPIA will be cutting the LA023.5.824FOC inside the existing conduit path way that needs to be abandoned and splicing it to the newly placed LA023.5.8 24FOC in new conduit pathway on the east and west side of 2800 E to accommodate for the 2800 E road extension.

Affected customers should expect to be without service for up to 6 hours during the maintenance window

18th November 2021

No incidents reported

17th November 2021

No incidents reported

16th November 2021

No incidents reported

15th November 2021

No incidents reported

14th November 2021

No incidents reported

13th November 2021

No incidents reported

12th November 2021

No incidents reported

11th November 2021

No incidents reported

10th November 2021

No incidents reported

9th November 2021

No incidents reported