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Scheduled Maintenance
Network Maintenance in Denver: Potential DegradationColorado 1/17/25

Carrier maintenance, may affect Internet access for customers in Colorado/Ignacio/Southern Ute Tribe

Window Start Time: Friday, January 17, 2025 00:01 (UTC-0700) Window End Time: Friday, January 17, 2025 04:00 (UTC-0700) Expected Impact: < 2 hours Reason: Router and switch software updates to enhance security and stability

UTOPIA Maintenance in West Valley City 1/21/25

TICKET NUMBER: 17730

DESCRIPTION: UTOPIA Maintenance WV033 core upgrade CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 01/21/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/22/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 26 RESIDENTIAL CUSTOMERS: 117

UTOPIA Maintenance in West Valley City 1/24/25

DESCRIPTION: UTOPIA Maintenance WV029 power upgrade/testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 39

UTOPIA Maintenance in Centerville 1/24/25

DESCRIPTION: UTOPIA Maintenance CV002 power upgrade/testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 244

UTOPIA Maintenance in Orem 1/24/25 (Two events)

DESCRIPTION: UTOPIA Maintenance OR019 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

DESCRIPTION: UTOPIA Maintenance Orem Ring 2 redundancy testing CATEGORY: Network Hardware Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

BUSINESS/ENTERPRISE CUSTOMERS: 11 RESIDENTIAL CUSTOMERS: 253

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Incidents

23rd January 2021

Orem UTOPIA fiber break was repaired.

Orem UTOPIA fiber break was repaired.

22nd January 2021

UTOPIA General UTOPIA Outage in Orem City

UPDATE: Conduit is still being repaired. ETR: 12:00 a.m.

UTOPIA General UTOPIA Outage in Orem City

“UPDATE: A fiber cut has been determined to be the cause of the issue. Crews have been dispatched to repair the damage. No ETR at this time.”

UTOPIA General UTOPIA Outage in Orem City

There is a service interruption impacting customers in Orem City. Currently, there are roughly 30 residential customers down. Field Services is being dispatched. No ETR at this time.

21st January 2021

No incidents reported

20th January 2021

No incidents reported

19th January 2021

No incidents reported

18th January 2021

No incidents reported

17th January 2021

No incidents reported

16th January 2021

No incidents reported

15th January 2021

No incidents reported

14th January 2021

No incidents reported

13th January 2021

No incidents reported

12th January 2021

No incidents reported

11th January 2021

No incidents reported

10th January 2021

No incidents reported

9th January 2021

No incidents reported

8th January 2021

No incidents reported

7th January 2021

No incidents reported

6th January 2021

No incidents reported

5th January 2021

No incidents reported

4th January 2021

No incidents reported

3rd January 2021

No incidents reported

2nd January 2021

No incidents reported

1st January 2021

No incidents reported

31st December 2020

No incidents reported

30th December 2020

No incidents reported

29th December 2020

No incidents reported

28th December 2020

No incidents reported

27th December 2020

No incidents reported

26th December 2020

No incidents reported

25th December 2020

No incidents reported