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Scheduled Maintenance
UTOPIA Maintenance in Murray 6.28.24

TIME CHANGE:

DESCRIPTION: UTOPIA maintenance MU007 power upgrade/testing

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Syracuse 6/28/2024

DESCRIPTION: UTOPIA maintenance SY005 power upgrade/testing.

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST

MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Fiber Maintenance in Orem 6/28/2024

DESCRIPTION: UTOPIA maintenance OR002 migration to the ring

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST

MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience an outage while maintenance is being performed.

Incidents

28th April 2023

UTOPIA Maintenance in Brigham City 4/28/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance upgrade core device in BR004. 4/28/2023

MAINTENANCE START TIME: 4/28/2023 12:01 AM

MAINTENANCE STOP TIME: 4/28/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed

22nd April 2023

UTOPIA Maintenance in Brigham City 4/22/23, scheduled 1 year ago

ESCRIPTION: UTOPIA maintenance BR004 power maintenance

MAINTENANCE START TIME: 4/22/2023 12:01 AM

MAINTENANCE STOP TIME: 4/22/2023 6:00 AM

SCOPE OF IMPACT: Customers will possibly experience a brief outage while testing is performed.

21st April 2023

UTOPIA Power Upgrade in West Valley 4/21/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance WV010 power upgrade/testing 4/21/2023

MAINTENANCE START TIME: 4/21/2023 12:01 AM

MAINTENANCE STOP TIME: 4/21/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience outage while maintenance is being performed.

UTOPIA Maintenance in Lindon 4/21/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LI004 power upgrade/testing 4/21/2023

MAINTENANCE START TIME: 4/21/2023 12:01 AM

MAINTENANCE STOP TIME: 4/21/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience outage during maintenance being performed.

15th April 2023

No incidents reported

14th April 2023

UTOPIA Maintenance in Murray 4/14/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance MU002 power upgrade 4/14/2023

MAINTENANCE START TIME: 4/14/2023 12:01 AM

MAINTENANCE STOP TIME: 4/14/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage during maintenance

UTOPIA Maintenance in Payson 4/14/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance power upgrade for PA017

MAINTENANCE START TIME: 4/14/2023 12:01 AM

MAINTENANCE STOP TIME: 4/14/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed

13th April 2023

XMission Scheduled Maintenance for Yellowstone Fiber Customers, scheduled 1 year ago

XMission will be performing router maintenance starting 12:01 AM to 6:00 AM on Thursday 13th. This maintenance will affect our Yellowstone Fiber customers, but it will NOT impact our UTOPIA Fiber customers. During this maintenance window, XMission's Network Admin will be relocating our Yellowstone Fiber router to a new facility. We will also use this time to make minor configuration changes on the router to optimize its connection to XMission's Salt Lake City infrastructure, as well as make this router ready for IPv6 dualstack service. Yellowstone Fiber customers can expect Internet service downtime during this maintenance window.

UTOPIA SL003 - outage - resolved

Outage in UTOPIA footprint SL003 due to fiber cut

Field services are working on resolving the outage ETA - Resolved

Bozeman Ongoing Maintenance on Yellowstone Fiber in Bozeman

Major network upgrades in our Bozeman infrastructure are taking longer than anticipated and have extended into the morning work hours. Please have patience as we complete the datacenter migration and upstream networking improvements.

UPDATE: Our maintenance on Yellowstone Fiber is going long. At this time we have no estimated time of return. Our engineers are actively engaged.

Apologies for the disruption.

Our maintenance at Yellowstone Fiber is finally resolved, thank you for your patience and kindness as we worked on this. For any lingering issues, please power off your WiFi router for 30-60 seconds. Our tech support is available to help 24/7 at 877.964.7746

12th April 2023

No incidents reported

11th April 2023

Brigham City UTOPIA Network Outage Notification for 4/11/2023 - Footprint(s) BR003

UTOPIA Network Outage Notification for 4/11/2023 - Footprint(s) BR003 DESCRIPTION: UTOPIA has been alerted to an outage in the BR003 footprint(s) in Brigham City, UT. Field Services are in transit to the site. There are 40+ residential customers affected.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: 11:00 PM - 12:00 AM

10th April 2023

No incidents reported

9th April 2023

No incidents reported

8th April 2023

No incidents reported

7th April 2023

UTOPIA Maintenance in Murray 4/7/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance MU004 power upgrade

MAINTENANCE START TIME: 4/7/2023 12:01 AM

MAINTENANCE STOP TIME: 4/7/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience brief outage while maintenance is performed.

UTOPIA Maintenance in Layton 4/7/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LA013 power upgrade.

MAINTENANCE START TIME: 4/7/2023 12:01 AM

MAINTENANCE STOP TIME: 4/7/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience brief outage while maintenance is performed.

6th April 2023

No incidents reported

5th April 2023

UTOPIA Maintenance in Orem 4/5/23 DAYTIME, scheduled 1 year ago

DESCRIPTION : UTOPIA maintenance OR038 switch retirement. 20 residential customers will be moved during the day on 4/5/2023.

MAINTENANCE START TIME: 4/5/2023 9:00 AM – 4:00 PM – Residential customers will be moved.

SCOPE OF IMPACT: All customers will experience brief outage as they are moved to an upgraded switch.

4th April 2023

No incidents reported

3rd April 2023

No incidents reported

2nd April 2023

No incidents reported

1st April 2023

No incidents reported

31st March 2023

No incidents reported

30th March 2023

No incidents reported

29th March 2023

No incidents reported

28th March 2023

No incidents reported

27th March 2023

Colocation Scheduled Emergency UPS Maintenance

XMission has scheduled a maintenance window between 6:00 p.m. and 6:30 p.m. on Tuesday, March 28th to perform emergency maintenance on our Universal Power Supply (UPS) infrastructure. No issues are expected and we will run our backup generators to better ensure the facility has stable power the entire time.

Completed

26th March 2023

No incidents reported

25th March 2023

No incidents reported

24th March 2023

No incidents reported

23rd March 2023

No incidents reported

22nd March 2023

No incidents reported

21st March 2023

No incidents reported

20th March 2023

No incidents reported

19th March 2023

No incidents reported

18th March 2023

No incidents reported

17th March 2023

No incidents reported