UTOPIA Maintenance MD011 power test 2/6/2026. All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/06/2026 12:01 AM MST. MAINTENANCE STOP TIME: 02/06/2026 06:00 AM MST.
Incidents
28th May 2021
UTOPIA Maintenance in Orem March 28 12:00 AM - 05:00 AM, scheduled 4 years ago
UTOPIA will be retiring several EOL switches in OR019, OR025 and OR007 footprints in Orem UT. A few affected customers will experience a 10-15 minute outage while they are moved to a different switch.
23rd May 2021
No incidents reported
22nd May 2021
No incidents reported
21st May 2021
UTOPIA Maintenance in Orem 5/21 12 AM to 5 AM, scheduled 4 years ago
To accommodate for future growth, UTOPIA will be restacking switches in our OR008 cabinet located Orem UT.
Affected customers can expect to be without services for less than 1 hour during the maintenance window.
UTOPIA Maintenance in Payson, scheduled 4 years ago
Customers can expect to be down for approximately 15 minutes during this maintenance. Window open between 00:00 AM - 05:00 AM
20th May 2021
UTOPIA Maintenance in Murray 5/12 12AM to 5AM, scheduled 4 years ago
To fix card errors, UTOPIA will be replacing a card in core equipment DCS-MU001-R located in Murray UT. Affected customers can expect to be without services for 15 – 20 minutes.
19th May 2021
West PointUTOPIA Outage in West Point
Outage in West Point. Techs in route. No ETA.
UPDATE Outage is due to "major fiber damage" and ETA is now 3:00 AM on 5/20
UPDATE 4:50PM Fiber crews are about 1 hour from having fiber ready to splice. The majority of customers should be up around 7:30PM. New ETR 12:00AM for all work to be completed
18th May 2021
No incidents reported
17th May 2021
No incidents reported
16th May 2021
No incidents reported
15th May 2021
Woodland HillsUTOPIA Fiber Cut in Woodland Hills
A fiber cut on UTOPIA in Woodland Hills is being repaired. Estimated time of return is between 8 and 9 pm tonight.
14th May 2021
UTOPIA Maintenance in Morgan, scheduled 4 years ago
UTOPIA will be doing and emergency power maintenance in our MR001 Hut in Morgan UT. We will be checking the cables connectivity.
UTOPIA Maintenance in MIdvale, scheduled 4 years ago
Switch maintenance in MD003. Customers can expect to be down for approximately 30 minutes during this maintenance. Window 12:00 AM to 05:00 AM
13th May 2021
No incidents reported
12th May 2021
No incidents reported
11th May 2021
No incidents reported
10th May 2021
MorganPossible outage in Morgan on UTOPIA
Investigating a possible outage in Morgan on UTOPIA.
9th May 2021
No incidents reported
8th May 2021
No incidents reported
7th May 2021
No incidents reported
6th May 2021
No incidents reported
5th May 2021
No incidents reported
4th May 2021
CentervilleUTOPIA Power Outage in Centerville
Power outage at a local cabinet, tech on site.
RESOLVED 11:35 PM
3rd May 2021
VoIPVoIP Instability
Some XMission Voice customers are not able to make or receive calls this morning. We are investigating a routing issue for one of the VLANs for our Voice data.
UPDATE: issue resolved 10:10 AM
UTOPIA Outage
XMission and UTOPIA engineers are currently looking into an issue that may be keeping some of our UTOPIA customers DHCP leases from being renewed, resulting in temporary disconnectivity.
2nd May 2021
MurrayUTOPIA Murray08 footprint outage - RESOLVED
The outage affecting UTOPIA footprint Murray08 has been resolved as of 01:45 MST
1st May 2021
MurrayUTOPIA Murray08 Footprint Outage
UTOPIA is reporting an issue on Murray footprint 08 which is affecting some XMission customers there. Engineers have been dispatched and will relay further information as the issue is addressed.
