07/14/2026 03:45 AM MDT - Ticket resolved
07/14/2026 03:42 AM MDT - Fiber repair is complete. Circuits are back up.
07/13/2026 10:20 PM MDT - Looks like the crews are starting to cut right now. ETR is 6:00 a.m.
UPDATES:
07/13/2026 10:09 PM MDT - Outage is due to damage from Backhoe. Repairs will start at 12 AM.
UPDATES:
07/13/2026 01:44 PM MDT - Fiber damage has been found. We do not have a ETR at this time.
Outage WV011-DWDM
DESCRIPTION: UTOPIA Network Outage
CATEGORY: Fiber Damage/CableCut
START TIME: 07/13/2026 11:35 AM MDT
END TIME:
SCOPE OF IMPACT: Customers affected may be without service.
VERIFIED BUSINESS/ENTERPRISE CUSTOMERS: 18
VERIFIED RESIDENTIAL CUSTOMERS: 0
