UPDATES:
06/03/2026 03:33 AM MDT - Ticket resolved
06/03/2026 03:33 AM MDT - Engineering completed the slot replacement and customers are back up.
06/03/2026 02:13 AM MDT - The outage was due to a failed slot. Engineering is working on replacing the slot.
DESCRIPTION: UTOPIA Network Outage WP001-ADS-7005 Slot 2. Field services is in route to the cabinet.
CATEGORY:
START TIME: 06/02/2026 10:00 PM MDT
END TIME:
SCOPE OF IMPACT: Customers affected may be without service.
VERIFIED BUSINESS/ENTERPRISE CUSTOMERS: 0
VERIFIED RESIDENTIAL CUSTOMERS: 9
