TICKET NUMBER: 26492
DESCRIPTION: UTOPIA Network Outage Slot 4 is down on LI010-ADS-7002. A field tech has been dispatched.
CATEGORY:
START TIME: 05/29/2026 07:31 PM MDT
END TIME: 05/29/2026 10:59 PM MDT
SCOPE OF IMPACT: Customers affected may be without service.
UPDATES:
05/29/2026 10:59 PM MDT - Ticket resolved
05/29/2026 10:58 PM MDT - The slot has been replaced. Service to customers has been restored.
05/29/2026 09:05 PM MDT - The outage is due to a failed slot. Field services is in route with a new slot. Current ETR is 10:30 p.m.
