@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
TR004 power testing/maintenance 5/1/2026

TR004 power testing/maintenance 5/1/2026 TICKET NUMBER: 25670

DESCRIPTION: UTOPIA Maintenance TR004 power testing/maintenance 5/1/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/01/2026 12:01 AM MDT MAINTENANCE STOP TIME: 05/01/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 90

EMERGENCY maintenance BF004 replacing bus bars and breaker panel

TICKET NUMBER: 25896

DESCRIPTION: UTOPIA Maintenance EMERGENCY maintenance BF004 replacing bus bars and breaker panel CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 05/01/2026 10:00 AM MDT MAINTENANCE STOP TIME: 05/01/2026 12:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 66

XMission Scheduled Emergency Maintenance 05/02

Starting 05/01 11:59 PM to 05/02 6:00AM, XMission will be performing emergency maintenance on one of our core routers. Following the advice on our networking vendor, we will be upgrading the firmware on this router to correct an issue affecting its firewall. While no downtime to customer Internet service is expected, customers may expect occasional, sub-second delays in accessing other XMission services during this time window, such as: DNS, email, web hosting, VoIP, and cloud hosting.

UTOPIA Maintenance MNT-MD001-003 Stagg St Fiber Relocation 5/6/2026

CATEGORY: Fiber Relocation/Aerial/StrandChangeout

MAINTENANCE START TIME: 05/06/2026 10:00 PM MDT MAINTENANCE STOP TIME: 05/07/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 11

UTOPIA Maintenance MNT-MD001-003 Stagg St Fiber Relocation night two 5/7/2026

CATEGORY: Fiber Relocation/Aerial/StrandChangeout

MAINTENANCE START TIME: 05/07/2026 10:00 PM MDT MAINTENANCE STOP TIME: 05/08/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LG001 power maintenance/testing 5/8/2026

LG001 power maintenance/testing 5/8/2026 TICKET NUMBER: 25774

DESCRIPTION: UTOPIA Maintenance LG001 power maintenance/testing 5/8/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/08/2026 12:01 AM MDT MAINTENANCE STOP TIME: 05/08/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 0

MU003 Power testing 5/15/2026

TICKET NUMBER: 25864

DESCRIPTION: UTOPIA Maintenance MU003 Power testing 5/15/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/15/2026 12:01 AM MDT MAINTENANCE STOP TIME: 05/15/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 137

UTOPIA Maintenance CV001 Power maintenance 5/15/2026 - Centerville

CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/15/2026 12:01 AM MDT MAINTENANCE STOP TIME: 05/15/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 255

Incidents

21st May 2025

UTOPIA Maintenance in Brigham City 5/21/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance BR003-ADS-5001 Retirement 5/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UPDATES: 05/07/2025 03:11 PM MDT - Residential customers will be moved during business hours and the business customer will be moved at midnight.

20th May 2025

UTOPIA Maintenance - Topology Change for Payson, scheduled 11 months ago

TICKET SUBJECT: PA011 topology change 5/20/2025 TICKET NUMBER: 19296

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in Payson 5/20/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

16th May 2025

Bountiful Fiber Maintenance 5/16/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance BF004 Power maintenance 05/16/2025 CATEGORY: Power Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance in Midvale 5/16/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance MD007 Topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 29

UTOPIA Maintenance in West Valley City 5/16/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance WV018 Power Maintenance 5/16/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Murray 5/16/25, scheduled 11 months ago

TICKET SUBJECT: MU011 topology change 5/16/2025 TICKET NUMBER: 19158

DESCRIPTION: UTOPIA Maintenance MU011 topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 13

9th May 2025

UTOPIA Maintenance in Cedar Hills 5/0/2025, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance CH002 Power Maintenance 5/9/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/09/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/09/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 170

UTOPIA Maintenance in Bountiful. 5/9/2025, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance BF006 Power Test 5/9/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/09/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/09/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 17

UTOPIA Maintenance in Lindon 5/9/2025, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance LI001 switch retirement 5/9/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/13/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/13/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6 RESIDENTIAL CUSTOMERS: 46

UTOPIA Maintenance in West Haven 5/9/2025, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance Forced fiber relocate OSP-WHV-04-016 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 05/09/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/09/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 52

8th May 2025

No incidents reported

7th May 2025

No incidents reported

6th May 2025

UTOPIA Maintenance in Payson 5/06/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance PA004-ADS-1003 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/06/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/06/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 65

Murray UTOPIA Outage, Murray - MU012

UTOPIA Network Outage, Murray - MU012

START TIME: 05/06/2025 03:57 PM MDT

No ETA at this time

UPDATE-- This has been resolved. If you experience further issues, we recommend power cycling your personal router.

5th May 2025

No incidents reported

4th May 2025

No incidents reported

3rd May 2025

No incidents reported

2nd May 2025

UTOPIA Maintenance in Murray 5/02/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance MU021 Power maintenance 5/2/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/02/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/02/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 64

UTOPIA Maintenance in Brigham City. 5/02/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance BR004 topology change 5/2/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/02/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/02/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 12 RESIDENTIAL CUSTOMERS: 60

UTOPIA Maintenance in Pleasant Grove 5/02/25, scheduled 11 months ago

TICKET SUBJECT: PG002 topology change 5/2/2025 TICKET NUMBER: 18954

DESCRIPTION: UTOPIA Maintenance PG002 topology change 5/2/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/02/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/02/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 92

1st May 2025

No incidents reported

30th April 2025

UTOPIA Maintenance in Pleasant Grove 4/30 - 5/02, scheduled 1 year ago

TICKET SUBJECT: UDOT forced fiber relocate for PG005 TICKET NUMBER: 18960

DESCRIPTION: UTOPIA Maintenance UDOT forced fiber relocate for PG005 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/30/2025 10:00 PM MDT MAINTENANCE STOP TIME: 05/01/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 11

29th April 2025

Murray Outage, UTOPIA Emergency Maintenance - MU005

UTOPIA has made us aware of emergency maintenance being done, causing an outage in the Murray area. No ETA at this time.

28th April 2025

No incidents reported

27th April 2025

Southern Ute Fiber Bonfire Fiber Outage

Our Network Administrators are currently working with our circuit provider connecting our Southern Ute infrastructure to determine the source of this outage. We unfortunately do not have an ETA at this time

----UPDATE---- Service to Ignacio, CO looks to be restored and traffic is confirmed to be passing.

26th April 2025

No incidents reported

25th April 2025

No incidents reported

24th April 2025

No incidents reported

23rd April 2025

No incidents reported

22nd April 2025

No incidents reported

21st April 2025

No incidents reported

20th April 2025

No incidents reported

19th April 2025

No incidents reported

18th April 2025

No incidents reported

17th April 2025

No incidents reported

16th April 2025

No incidents reported

15th April 2025

No incidents reported

14th April 2025

Midvale UTOPIA Network Outage Notification for 04/14/2025 - Footprint(s) MD004

DESCRIPTION: UTOPIA has been alerted to an outage in the MD004 footprint(s) in Midvale, UT. Field Services are in transit to the site. There are 100+ residential customers affected. START TIME: ~1am RESOLVED: The outage has been resolved. All services have been restored. Power shortage RESOLUTION TIME: 3:37AM

13th April 2025

No incidents reported

12th April 2025

No incidents reported

11th April 2025

UTOPIA Maintenance in Lindon, scheduled 1 year ago

TICKET SUBJECT: LI001 topology change 4/11/2025 TICKET NUMBER: 18681

DESCRIPTION: UTOPIA Maintenance LI001 topology change 4/11/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 04/11/2025 12:01 AM MDT MAINTENANCE STOP TIME: 04/11/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 12 RESIDENTIAL CUSTOMERS: 93

UTOPIA Maintenance in Perry, scheduled 1 year ago

TICKET SUBJECT: PE001 topology change 4/11/2025 TICKET NUMBER: 18679

DESCRIPTION: UTOPIA Maintenance PE001 topology change 4/11/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 04/11/2025 12:01 AM MDT MAINTENANCE STOP TIME: 04/11/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 15 RESIDENTIAL CUSTOMERS: 414

UTOPIA Maintenance in Pleasant Grove, scheduled 1 year ago

TICKET SUBJECT: PG005 stacking topology change 4/11/2025 TICKET NUMBER: 18678

DESCRIPTION: UTOPIA Maintenance PG005 stacking topology change 4/11/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 04/11/2025 12:01 AM MDT MAINTENANCE STOP TIME: 04/11/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 65

UTOPIA Maintenance in Syracuse, scheduled 1 year ago

TICKET SUBJECT: SY007 power maintenance/testing 4/11/2025 TICKET NUMBER: 18668

DESCRIPTION: UTOPIA Maintenance SY007 power maintenance/testing 4/11/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/11/2025 12:01 AM MDT MAINTENANCE STOP TIME: 04/11/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 111

UTOPIA Maintenance in West Valley City, scheduled 1 year ago

TICKET SUBJECT: WV042 power maintenance/testing 4/11/2025 TICKET NUMBER: 18669

DESCRIPTION: UTOPIA Maintenance WV042 power maintenance/testing 4/11/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/11/2025 12:01 AM MDT MAINTENANCE STOP TIME: 04/11/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 221

10th April 2025

No incidents reported

9th April 2025

No incidents reported