@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
Fiber maintenance splice I-WVFTV.4.2 to ( WV003.6.11)

Fiber maintenance splice I-WVFTV.4.2 to ( WV003.6.11) impacting XMission Fiber customers in Salt Lake City

MAINTENANCE START TIME: 07/08/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/08/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 0

BR007 power maintenance 7/9/2026

DESCRIPTION: UTOPIA Maintenance BR007 power maintenance 7/9/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 07/09/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/09/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10 RESIDENTIAL CUSTOMERS: 83

OR018.5.1 fiber damage repair 7/9/2026

DESCRIPTION: UTOPIA Maintenance OR018.5.1 fiber damage repair 7/9/2026 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 07/09/2026 10:00 PM MDT MAINTENANCE STOP TIME: 07/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Fiber Maintenance Splice D-ORLN3.4 to D-ORLN3.4A

Fiber maintenance Splice D-ORLN3.4 to D-ORLN3.4A impacting an XMission Fiber customer in Orem

MAINTENANCE START TIME: 07/09/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/09/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

SL006 Cabinet Migration

TICKET NUMBER: 27007

DESCRIPTION: UTOPIA Maintenance SL006 Cabinet Migration CATEGORY:

MAINTENANCE START TIME: 07/10/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

WV011 redundancy 7/10/2026

TICKET NUMBER: 27008

DESCRIPTION: UTOPIA Maintenance WV011 redundancy 7/10/2026 CATEGORY: Network Hardware Device/Testing

MAINTENANCE START TIME: 07/10/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 0

MNT WP001-001 West Meadows fiber relocate 7/16/2026

TICKET NUMBER: 27144

DESCRIPTION: UTOPIA Maintenance MNT WP001-001 West Meadows fiber relocate 7/16/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 07/16/2026 11:00 PM MDT MAINTENANCE STOP TIME: 07/17/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 4

BR002 power maintenance 7/17/2026

TICKET NUMBER: 27143

DESCRIPTION: UTOPIA Maintenance BR002 power maintenance 7/17/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 07/17/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/17/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 244

Incidents

19th April 2024

UTOPIA Maintenance in Centerville 4/19, scheduled 2 years ago

DESCRIPTION: CV006 Power maintenance

MAINTENANCE START TIME: 4/19/2024 12:00 AM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPia Maintenance in Orem 4/19, scheduled 2 years ago

DESCRIPTION: OR027 Power maintenance

MAINTENANCE START TIME: 4/19/2024 12:00 AM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Ticket number: 13631

18th April 2024

UTOPIA Maintenance in West Point 4/17 through 4/19 (Nights), scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance UDOT forced fiber relocate OSP-WP002-006

2 nights MAINTENANCE START TIME: 4/17/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/18/2024 6:00 AM MST

MAINTENANCE START TIME: 4/18/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

17th April 2024

UTOPIA Maintenance in West Point 4/17 through 4/19 (Nights), scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance UDOT forced fiber relocate OSP-WP002-006

2 nights MAINTENANCE START TIME: 4/17/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/18/2024 6:00 AM MST

MAINTENANCE START TIME: 4/18/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

12th April 2024

UTOPIA Maintenance in Centerville 4/12/24, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance CV004 power upgrade/testing.

MAINTENANCE START TIME: 4/12/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/12/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Murray 4.12.24, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance MU012 Power upgrade/testing

MAINTENANCE START TIME: 4/12/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/12/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

11th April 2024

No incidents reported

10th April 2024

No incidents reported

9th April 2024

No incidents reported

8th April 2024

No incidents reported

7th April 2024

No incidents reported

6th April 2024

No incidents reported

5th April 2024

UTOPIA Emergency Maintenance in Lehi and Murray 4/5/2024, scheduled 2 years ago

DESCRIPTION: UTOPIA EMERGENCY maintenance topology change.

MAINTENANCE START TIME: 4/5/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/5/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. LE005 (Lehi) and MU024 (Murray) customers are affected.

UTOPIA Maintenance in Layton. 4/5/24, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance LA014 power maintenance

MAINTENANCE START TIME: 4/5/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/5/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Murray. 4/5/24, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance MU015 decommission EOL switches.

MAINTENANCE START TIME: 4/5/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/5/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in West Valley City 4/5/24, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance WV021 power upgrade/testing

MAINTENANCE START TIME: 4/5/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/5/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

4th April 2024

No incidents reported

3rd April 2024

No incidents reported

2nd April 2024

UTOPIA Maintenance in Murray 4.2.24, scheduled 2 years ago

DESCRIPTION: UTOPIA emergency maintenance retirement of core router in MU001.

MAINTENANCE START TIME: 4/2/2024 12:01 AM MST

MAINTENANCE STOP TIME: 4/2/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience an outage while maintenance is being performed.

1st April 2024

No incidents reported

31st March 2024

No incidents reported

30th March 2024

No incidents reported

29th March 2024

No incidents reported

28th March 2024

UTOPIA General PPPoE Outage

Our customers using a PPPoE static configuration are currently experiencing an issue getting network connection. Our network admin is currently working to get this resolved, however at this time we don't have an ETA.

UPDATE: This has since been resolved. You may need to power cycle your equipment to re-establish connection.

UTOPIA General PPPoE Outage

Our customers using a PPPoE static configuration are currently experiencing an issue getting network connection. Our network admin is currently working to get this resolved, however at this time we don't have an ETA.

27th March 2024

Layton UTOPIA - Layton LA003 Outage

UPDATE: issue resolved at ~11:30 PM MT

UTOPIA Footprint(s) LA003 DESCRIPTION: UTOPIA has been alerted to an outage in the LA003 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 270 residential customers affected.

26th March 2024

No incidents reported

25th March 2024

No incidents reported

24th March 2024

No incidents reported

23rd March 2024

No incidents reported

22nd March 2024

No incidents reported

21st March 2024

No incidents reported

20th March 2024

No incidents reported

19th March 2024

No incidents reported

18th March 2024

No incidents reported

17th March 2024

No incidents reported

16th March 2024

No incidents reported

15th March 2024

UTOPIA maintenance Orem topology change, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance OR031 topology change

MAINTENANCE START TIME: 3/15/2024 12:01 AM MST.

MAINTENANCE STOP TIME: 3/15/2024 6:00 AM MST.

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

2 Residential

92 Business/Enterprise customers

14th March 2024

No incidents reported