@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
WH001 Power maintenance 7/1/2026

TICKET NUMBER: 26848

DESCRIPTION: UTOPIA Maintenance WH001 Power maintenance 7/1/2026 CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 07/01/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/01/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 192

BR001 Power maintenance

TICKET NUMBER: 26849

DESCRIPTION: UTOPIA Maintenance BR001 Power maintenance CATEGORY: Power Device/Repair

MAINTENANCE START TIME: 07/01/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/01/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6 RESIDENTIAL CUSTOMERS: 135

Fiber maintenance splice I-WVFTV.4.2 to ( WV003.6.11)

Fiber maintenance splice I-WVFTV.4.2 to ( WV003.6.11) impacting XMission Fiber customers in Salt Lake City

MAINTENANCE START TIME: 07/08/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/08/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 0

BR007 power maintenance 7/9/2026

DESCRIPTION: UTOPIA Maintenance BR007 power maintenance 7/9/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 07/09/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/09/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10 RESIDENTIAL CUSTOMERS: 83

OR018.5.1 fiber damage repair 7/9/2026

DESCRIPTION: UTOPIA Maintenance OR018.5.1 fiber damage repair 7/9/2026 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 07/09/2026 10:00 PM MDT MAINTENANCE STOP TIME: 07/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Fiber Maintenance Splice D-ORLN3.4 to D-ORLN3.4A

Fiber maintenance Splice D-ORLN3.4 to D-ORLN3.4A impacting an XMission Fiber customer in Orem

MAINTENANCE START TIME: 07/09/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/09/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

SL006 Cabinet Migration

TICKET NUMBER: 27007

DESCRIPTION: UTOPIA Maintenance SL006 Cabinet Migration CATEGORY:

MAINTENANCE START TIME: 07/10/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

WV011 redundancy 7/10/2026

TICKET NUMBER: 27008

DESCRIPTION: UTOPIA Maintenance WV011 redundancy 7/10/2026 CATEGORY: Network Hardware Device/Testing

MAINTENANCE START TIME: 07/10/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 0

Incidents

12th October 2023

No incidents reported

11th October 2023

No incidents reported

10th October 2023

No incidents reported

9th October 2023

No incidents reported

8th October 2023

No incidents reported

7th October 2023

No incidents reported

6th October 2023

UTOPIA Maintenance in Lindon 10/6/2023, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance LI009 power upgrade/testing and adding switches to new ring design

MAINTENANCE START TIME: 10/06/2023 12:01 AM MST MAINTENANCE STOP TIME: 10/06/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. 13 business customers 329 Residential customers

UTOPIA Maintenance in Murray 10/6/2023, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance MU005 Power upgrade/testing

MAINTENANCE START TIME: 10/6/2023 12:00 AM MST MAINTENANCE STOP TIME: 10/6/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. 16 Business customers 284 Residential customers

UTOPIA Maintenance in West Point 10/6/2023, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance WP001 switch replacement.

MAINTENANCE START TIME: 10/06/2023 12:01 AM MST

MAINTENANCE STOP TIME: 10/06/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

132 residential customers will be affected.

5th October 2023

No incidents reported

4th October 2023

No incidents reported

3rd October 2023

Layton UTOPIA Network Outage Notification for 10/03/2023 - Footprint(s) LA003 - Resolved

UTOPIA Network Outage Notification for 10/03/2023 - Footprint(s) LA003

DESCRIPTION: UTOPIA has been alerted to an outage in the LA003 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 100 residential customers affected. Updates will be sent as we know more information.

Resolution time: 9:40

2nd October 2023

No incidents reported

1st October 2023

No incidents reported

30th September 2023

No incidents reported

29th September 2023

No incidents reported

28th September 2023

No incidents reported

27th September 2023

No incidents reported

26th September 2023

No incidents reported

25th September 2023

No incidents reported

24th September 2023

No incidents reported

23rd September 2023

No incidents reported

22nd September 2023

No incidents reported

21st September 2023

Bozeman Bozeman YSF - Partial Fiber Outage - RESOLVED

Network Operations Center engineers are looking into a possible partial outage in Bozeman. Updates to follow as status progresses

UPDATE: Resolved

20th September 2023

No incidents reported

19th September 2023

No incidents reported

18th September 2023

No incidents reported

17th September 2023

No incidents reported

16th September 2023

Syracuse Outage

PROBLEM: XMission traffic stopped passing to all customers in Syracuse at 9:00 p.m. affecting about 80 customers. No other providers were affected. RESOLVED: Engineering resolved the issue by failing XMission over to the backup circuit.

Outage in Murray, Utah

There is currently an outage in Murray and Midvale, and UTOPIA is in the process of finding a cause. We will keep updating this page as more information comes in.

UTOPIA Network Outage Resolution - MU015 & MD009 RESOLVED: The outage has been resolved. All services have been restored. Switch failure RESOLUTION TIME: 18:40

15th September 2023

No incidents reported

14th September 2023

No incidents reported

13th September 2023

Bozeman Bozeman Outage - resolved

We have been made aware of an outage impacting our Bozeman customers. We are currently working with Yellowstone Fiber for a resolution. There is no ETA at this time.

DESCRIPTION: UTOPIA has been alerted to an outage in the BL001, BD001 footprint(s) in Bluffdale, UT. Field Services are in transit to the site. There are 15+- Business customers affected. Updates will be sent as we know more information. START TIME: 7:45 PM SCOPE OF IMPACT: All customers affected will be without service.

RESOLVED: The outage has been resolved. All services have been restored. An MDA card needed to be reseated.