Incidents

7th April 2023

UTOPIA Maintenance in Murray 4/7/23, scheduled 3 years ago

DESCRIPTION: UTOPIA maintenance MU004 power upgrade

MAINTENANCE START TIME: 4/7/2023 12:01 AM

MAINTENANCE STOP TIME: 4/7/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience brief outage while maintenance is performed.

UTOPIA Maintenance in Layton 4/7/23, scheduled 3 years ago

DESCRIPTION: UTOPIA maintenance LA013 power upgrade.

MAINTENANCE START TIME: 4/7/2023 12:01 AM

MAINTENANCE STOP TIME: 4/7/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience brief outage while maintenance is performed.

5th April 2023

UTOPIA Maintenance in Orem 4/5/23 DAYTIME, scheduled 3 years ago

DESCRIPTION : UTOPIA maintenance OR038 switch retirement. 20 residential customers will be moved during the day on 4/5/2023.

MAINTENANCE START TIME: 4/5/2023 9:00 AM – 4:00 PM – Residential customers will be moved.

SCOPE OF IMPACT: All customers will experience brief outage as they are moved to an upgraded switch.

31st March 2023

UTOPIA Maintenance in Layton 3/31/23, scheduled 3 years ago

DESCRIPTION: UTOPIA maintenance LA006 power upgrade/testing 3/31/2023

MAINTENANCE START TIME: 3/31/2023 12:01 AM

MAINTENANCE STOP TIME: 3/31/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage during maintenance

24th March 2023

UTOPIA Maintenance in Midvale 3/24/23, scheduled 3 years ago

DESCRIPTION : Utopia maintenance MD008 power maintenance/upgrade 3/24/2023

MAINTENANCE START TIME: 3/24/2023 12:01 AM

MAINTENANCE STOP TIME: 3/24/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed.

UTOPIA Maintenance in Layton 3/24/23, scheduled 3 years ago

DESCRIPTION : Utopia Maintenance LA021 power upgrade/maintenance 3/24/2023

MAINTENANCE START TIME: 3/24/2023 12:01 AM

MAINTENANCE STOP TIME: 3/24/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed.

23rd March 2023

No incidents reported

22nd March 2023

UTOPIA Maintenance in Orem/Lindon 3/22/23 (Switch Upgrade), scheduled 3 years ago

DESCRIPTION : Utopia Maintenance LI010 switch retirement 3/22/2023

MAINTENANCE START TIME: 3/22/2023 8:00 AM

MAINTENANCE STOP TIME: 3/22/2023 4:00 PM

SCOPE OF IMPACT: Customers will notice a brief outage while they are moved to a upgraded switch.

21st March 2023

No incidents reported

20th March 2023

No incidents reported

19th March 2023

No incidents reported

18th March 2023

No incidents reported

17th March 2023

UTOPIA Maintenance in Woodland Hills 3/17/23, scheduled 3 years ago

DESCRIPTION : UTOPIA maintenance WH001 power upgrade 3/17/2023

MAINTENANCE START TIME: 3/17/2023 12:01 AM

MAINTENANCE STOP TIME: 3/17/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed.

UTOPIA Maintenance in Layton 3/17/23, scheduled 3 years ago

DESCRIPTION: UTOPIA maintenance power upgrade in LA026

MAINTENANCE START TIME: 3/17/2023 12:01 AM

MAINTENANCE STOP TIME: 3/17/2023 6:00 AM

SCOPE OF IMPACT: Customers will notice a brief outage while maintenance is performed.

16th March 2023

No incidents reported

15th March 2023

No incidents reported

14th March 2023

No incidents reported

13th March 2023

No incidents reported

12th March 2023

No incidents reported

11th March 2023

No incidents reported

10th March 2023

Lindon UTOPIA Network Outage Notification for 3/10/2023 - Footprint(s) LI006 - Resolved

UTOPIA Network Outage Notification for 3/10/2023 - Footprint(s) LI006 DESCRIPTION: UTOPIA has been alerted to an outage in the LI006 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 170 residential customers affected.

Resolved - 10/03/2023 21:05

9th March 2023

No incidents reported

8th March 2023

No incidents reported

7th March 2023

No incidents reported

6th March 2023

Zimbra Hosted Email Inbound Mail Delivery Outage

Zimbra Hosted Email Notification: From 11:14 am to 11:52 am MST, all inbound mail for all Zimbra Hosted Email was rejected. The emails that were rejected have been lost. All Zimbra Hosted Email services have been restored.

5th March 2023

Layton UTOPIA Network Outage Update: 03/05/2023 - Footprint(s) LA021 in Layton, UT. - fixed

Outage in Layton footprint LA021.

This outage is due to power issues. Field services are working on resolving the issue.

ETR: Fixed

4th March 2023

No incidents reported

3rd March 2023

No incidents reported

2nd March 2023

No incidents reported

1st March 2023

No incidents reported

28th February 2023

No incidents reported

27th February 2023

No incidents reported

26th February 2023

No incidents reported

25th February 2023

No incidents reported

24th February 2023

No incidents reported

23rd February 2023

No incidents reported