Incidents

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/13/22 12:01am MAINTENANCE STOP TIME: 3/13/22 6:00am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

DESCRIPTION: To increase reliability for our infrastructure in Brigham City we will be performing a power maintenance.

MAINTENANCE START TIME: 3/12/22 12:00am

MAINTENANCE STOP TIME: 3/12/22 6:00am

SCOPE OF IMPACT: All customers will go down while the switches are moved to a new power source. Downtime is estimated to be 15 to 20 minutes.

Brigham City Power is removing pole line at 700 N 1175 W, Heading west. Need to relocate our facilities from Overhead to Underground. The handful of customers affected by this work should expect extended downtime during the maintenance window

MAINTENANCE START TIME: 3/11/2022 12:01am

MAINTENANCE STOP TIME: 3/11/2022 5:00am

One of our mailbox servers is currently unresponsive. Admins are working to bring it back online.

We will be having our annual UPS preventative maintenance preformed after hours to ensure peak performance for our backup power sources. Part of this maintenance is to bypass UPS backup power, and run off utility power, and generators. During this maintenance window, we expect to have no problems. The maintenance will be carried out by qualified vendors. In the off chance there are problems, you may encounter power related outages.

UPDATE We have identified an issue and fixed it. Services should be working as normal.

We are aware of issues with email clients being unable to connect via Activesync and Exchange. Admins are investigating.

From Sat, 2/5, 11 PM MST to Sun, 2/6, 6AM MST, hosted mailboxes intermittently offline to address security bug & finish Zimbra 9 upgrade. We apologize for short notice. Every effort will be made to minimize impact. No email will be lost

From Friday, 1/4, 11 PM MST to Saturday, 1/5, 6AM MST, hosted email system intermittently offline to complete Zimbra 9 upgrade. While every effort will be made to minimize impact this maintenance will affect all mailboxes. No email will be lost.