@XMissionStatus on Bluesky
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Scheduled Maintenance
CADS Device upgrade - 1221 SOUTH VALLEY GROVE WAY

TICKET NUMBER: 28350

DESCRIPTION: UTOPIA Maintenance CADS Device upgrade - 1221 SOUTH VALLEY GROVE WAY CATEGORY:

MAINTENANCE START TIME: 09/17/2026 06:00 PM MDT MAINTENANCE STOP TIME: 09/17/2026 08:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance LG001 | Power - Device/Testing

DESCRIPTION: UTOPIA Maintenance LG001 | Power - Device/Testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/18/2026 12:01 AM MDT MAINTENANCE STOP TIME: 09/18/2026 06:00 AM MDT

UTOPIA Maintenance OR013 | Power - Device/Replacement

DESCRIPTION: UTOPIA Maintenance OR013 | Power - Device/Replacement CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 09/18/2026 12:01 AM MDT MAINTENANCE STOP TIME: 09/18/2026 06:00 AM MDT

PPPoE Maintenance

DESCRIPTION: UTOPIA Maintenance XMission 502 VPLS to EVPN conversion CATEGORY: Other Other

MAINTENANCE START TIME: 09/18/2026 12:01 AM MDT MAINTENANCE STOP TIME: 09/18/2026 06:00 AM MDT

Incidents

23rd January 2021

Orem UTOPIA fiber break was repaired.

Orem UTOPIA fiber break was repaired.

22nd January 2021

UTOPIA General UTOPIA Outage in Orem City

UPDATE: Conduit is still being repaired. ETR: 12:00 a.m.

UTOPIA General UTOPIA Outage in Orem City

“UPDATE: A fiber cut has been determined to be the cause of the issue. Crews have been dispatched to repair the damage. No ETR at this time.”

UTOPIA General UTOPIA Outage in Orem City

There is a service interruption impacting customers in Orem City. Currently, there are roughly 30 residential customers down. Field Services is being dispatched. No ETR at this time.

21st January 2021

No incidents reported

20th January 2021

No incidents reported

19th January 2021

No incidents reported

18th January 2021

No incidents reported

17th January 2021

No incidents reported

16th January 2021

No incidents reported

15th January 2021

No incidents reported

14th January 2021

No incidents reported

13th January 2021

No incidents reported

12th January 2021

No incidents reported

11th January 2021

No incidents reported

10th January 2021

No incidents reported

9th January 2021

No incidents reported

8th January 2021

No incidents reported

7th January 2021

No incidents reported

6th January 2021

No incidents reported

5th January 2021

No incidents reported

4th January 2021

No incidents reported

3rd January 2021

No incidents reported

2nd January 2021

No incidents reported

1st January 2021

No incidents reported

31st December 2020

No incidents reported

30th December 2020

No incidents reported

29th December 2020

No incidents reported

28th December 2020

No incidents reported

27th December 2020

No incidents reported

26th December 2020

No incidents reported

25th December 2020

No incidents reported

24th December 2020

No incidents reported